"We are very pleased to be launching new methods for citizens to access county official records which save both time and taxpayers' money. By providing Internet access to these records, people will no longer need to complete their business in person or by mail."
Larry Whaley, Clerk of Circuit and County Courts at Osceola County
Manatron eGovernment
Serving as your “Virtual Courthouse,” Manatron eGovernment provides all of the e-commerce features that allow your constituents access to and interaction with the public information needed in the daily course of business. With eGovernment Internet access, those important constituents can review current, formatted information relevant to their needs without leaving their home or office. In addition, Manatron eGovernment helps to reduce foot traffic in your office by 30% and provides your constituents with the ability to submit faster and more timely payments.
Built to Meet Your Unique Needs
Manatron understands that your web site is part of your “public face.” That is why we developed one of the fastest and fully featured eGovernment solutions available today. Manatron eGovernment includes:
• Property information
• On-line payment options
• Access to recorded documents
• Interactive Voice Response (IVR)
• Integrated GIS functionality
Manatron clients throughout the country are implementing these eGovernment features and achieving new levels of customer service and operational efficiency.
Manatron eGovernment:
Features
• Fast, secure & easy to use
• You control look, feel, and content
• Administrative reporting and security
• Supports multiple systems |
Benefits
• Promotes economic development
• Distribution of accurate, real-time data
• Promotes faster & more timely payments
• Enhances your public face |
You Are in Control
With Manatron’s unique content management tools, your county has control over the look, feel and content of your website. In addition, Manatron eGovernment provides up-to-date administrative reporting and security.
Manatron eGovernment is designed to work in direct concert with your back office systems and can be configured to meet any specific data requirements. As you enhance your back office solutions, Manatron ensures updates to eGovernment features to remain in sync with those systems.
Manatron provides all the software, service and support necessary to put as much of your public property information on the Internet as is desired. Each eGovernment web site is customized to blend seamlessly with your jurisdiction’s overall web site to ensure a consistent web experience for your constituents.
Security for Peace of Mind
Supported by a Tier 1 hosting facility, with secure connections to your real-time data, Manatron eGovernment customers have peace of mind that their Internet data is always available and the most up-to-date in the industry.
State-of-the-Art Technology
Manatron eGovernment is built on the Microsoft.Net® platform, utilizing the latest technology. Manatron recognizes today’s world of rapidly changing technology and we realize that being a company that stays current with the latest technological trends is a must. That is why Manatron invests heavily in research and development to continually improve our products in order to provide solution-based systems and services to our customer base.
Manatron eGovernment Provides:
• Reach-In connection for secure access to real-time data
• Reliability at a fraction of the cost of a locally hosted solution
• Guaranteed upgrades to remain compatible with all back office applications
• Opportunity to offset costs by revenue sharing on enhanced access
• Ability to offer to your constituents Manatron-built, self-serve features, such as address change requests, exemption filing and personal property returns, as they are released
Manatron eGovernment includes these Modules:
| Property Information |
Includes information about properties.
• Records data (Parcels, Owners, etc.)
• CAMA data
• Personal Property data
• Tax data
• Photos, Sketches and other images
• Integration with GIS data |
| On-Line Payment |
Allows taxpayers to pay property and other taxes using the Internet.
• Online “shopping cart”
• Highly secure
• County maintains banking relationship
• Choice of payment processors
• Collection float is never held by Manatron
• Payment sources include Credit Cards and eChecks
• Our Reach In Technology provides confidence that the correct amounts are being paid via the Internet |
| IVR |
Interactive Voice Response provides over the phone collection capability.
• Secure payment for those without Internet access
• Easy additional method for collection
• Also includes:
• TagTalk: Vehicle license information (for qualified subscribers) |
| Recorded Documents |
Provides access to recorded documents and contains a robust search engine for use by Title Searchers. Includes access to document images while protecting copy revenues.
• Robust search options
• Subscription services available |
| Integrated GIS |
Integrated access to parcel maps and other mapping data.
• Data maintenance capabilities
• Comparable searches
• Mailing list creation |
Customer Support
Manatron believes you deserve prompt and accurate responses to your inquiries. Our customer service hotline and email are staffed by professionals ready to assist you. We know that in the world of the Internet, instant access is required. Manatron offers monitoring and support of all managed web sites to ensure that the public has real time/all time access to public property information.
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